
Jess started her career in visual design, but quickly discovered she was just as interested in the thinking behind the work as the design itself. After building and leading a 40-person UX practice, she now brings that experience to shUX, helping teams align customer needs, business goals and experience design. A lifelong puzzle enthusiast who loves figuring out how the pieces fit together, Jess blends UX strategy, creative thinking and a healthy dose of curiosity to turn complex challenges into clear direction.







